Elements of cross cultural communication

For clear communication, we cannot only take in consideration which language we speak, but also the culture, education, environment and community we live in and travel to. As an entrepreneur and business owner with the experience of working and living on different continents, I had the opportunity to develop skills in cross-cultural communication. Every culture has taught me new ways to think, to relate and to live.

I consider that the most important is to stay true to my values, to be selective and to consider what helps improve the well-being of everyone. Learning to observe, to be mindful of my environment and the circumstances and culture I live in helps me communicate clearly. Yet it has always been important for me to have a clear intention and inner awareness to stay true to my values, to my self while exploring other ways.

Clarity in your intention, values, and selectivity are fundamental for mindful cross-cultural experiences. Sometimes we can stay trapped in our belief system and engraved perspective of what life is and should be.

elements of cross cultural communication

Then we may resist the opportunity to explore new ways. It is only when we release attachments and expectations that we can fully experience a culture and find a way to communicate with clarity. A mindful communication takes into consideration the space and perspective of everyone.

Here are five key elements to support cross-cultural communication:. Whenever I enter into a new space, a land, a culture, I enter with gratitude and respect; the way I would like others to do if they would come into my own country and culture. I consider that every culture and everyone deserves respect, compassion, and acknowledgment. When you have a positive intention, your perspective and approach will come from a healthy perspective.

This can lead to clarity in your choices and in the direction you choose to direct your attention.

5 Key Elements Needed To Communicate Across Cultures

You have to be mindful and take in consideration the culture you visit or you live in. There are now many ways to learn about a culture and to prepare ourselves psychologically before the entrance into a new environment. It is insightful to open our mind to different cultures and perspectives.

This step requires the release of judgment and the detachment from core beliefs that have been ingrained through our own education and life experiences.

Nature and Elements of Communication

Every culture and perspective has some truth and gives us the opportunity to learn, to clarify what we will take and what we let go. A word can have many different meanings.

It is not only about the different language, but rather about the culture and perception of the word itself in some countries or areas.

Charge with your heart and take leadership with positive intention.Please join StudyMode to read the full document. Essay Questions Communication is an important process of transferring information. The most important components of communication are: the sender, the receiver, a message and the feedback. First the sender who is the person or entity that is sending a message with information.

The receiver gets the message from the sender. After receiving the message, he tries to encode the message and prepares a proper answer which is called, the feedback. Communication is an essential part of this modern world; being used all the time in business, pleasure, sport or many other situations. There are different types of communicationverbal and nonverbal communication.

Nonverbal communication is communicating without words but through gesture, body language, facial expression and eye contact. A clear message can be send to a receiver who will understand this correctly. Verbal communication is communicating with words. Problems can also quickly interfere when people communicate, these are called communication barriers.

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Types of barriers are interpersonal barriers, this happens when people are not able to listen objectively to the message. Selective listening, which is when the The phrase cross - cultural communication describes the ability to successfully form, foster, and improve relationships with members of a culture different from one's own. It is based on knowledge of many factors, such as the other culture's values, perceptions, manners, social structure, and decision-making practices, and an understanding of how members of the group communicate--verbally, non-verbally, in person, in writing, and in various business and social contexts, to name but a few.

Like speaking a foreign language or riding a bicycle, cross - cultural communication involves a skill component that may best be learned and mastered through instruction and practice: simply reading about it is not enough.

Communication is an important mean of expressing yourself because it exists different ways of expression and so different kind of communication depending on the culture you belong to the way of communicating will not be the same as other countries and it is important to know some values of other cultures and so of other ways of communicating for, first of all, avoiding some misunderstandings and then knowing better some aspects of Bernard Baruch Cross - cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to communicate.

The study of cross - cultural communication was originally found within businesses and the government both seeking to expand globally.

Forms, types and elements of intercultural communication, Forms...

Communication is interactive, so an important influence on its effectiveness is our relationship with others. All communication is cultural -- it draws on ways we have learned to speak and give nonverbal messages. We do not always communicate the same way from day to day, since factors like context, individual personality, and mood interact with the variety of cultural influences we have internalized that influence our choices. The world today is characterized by an ever growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds.

This communication takes place because of contacts within the areas of business, military cooperation, science, education, mass media, entertainment, tourism but also because of immigration brought about by labor shortage or political Achieving this has been through the use of both verbal and non-verbal communication. Both these forms of communication have their advantages as well as their shortcomings, but are necessary in order to communicate in the current globalised world.

Achieving successful, effective cross - cultural communication is a difficult task, as Reisinger argues. Verbal communication is important for cross - cultural communication as it is the main form of communication amongst different countries, and it provides the most reliable form of communication.

It is reliable as it Cross Cultural Communication : Far East Asian Countries This paper gives a short overview of the observed behavioral pattern across some of the far east Asian countries.

The effective communication holds one of the key of establishing business and personal relationship in these countries. This paper also looks into some of concepts and theories in intercultural and Cross - cultural communicationthus providing a brief empirical research into culture-based value variations and providing a short outline of the major works in this area e. Having insight into the cultural dynamics of a country or region can be very helpful to understand why people act the way they do, and the appropriate way you should act while in that country.

As international, multinational, trans-national, multi domestic, and global business continues to expand and bring people closer, the most important element of successful business outcomes may be the appreciation and respect for regional, country, and cultural differences - known as cultural diversity. Introduction The advent of the global economy is changing the fundamental nature Write sentences for each item.

Click on the map on the lower left corner of the page.Cross-cultural communication is complex, but if we analyse contacts, behaviours and situations, four elements are usually present, though one or two may stand out. This includes ways of getting our point across, assumptions about ways of speaking and interacting with each other. This element is the most complex and includes our deep beliefs and feelings about our own identity, about the world and how we judge other people.

How much do we judge each other by our accents? Vocal expression varies greatly in different languages, high or low pitched, fast or slow, rhythmic or clipped, hard or soft. The softly-spoken may appear weak in a high-volume country. Loudly-spoken people may appear pushy or rude where the majority are quietly-spoken. What we say without talking. What we say with our dress, our objects, our buildings, our gestures, eyes and faces. Distancing: The comfortable distance between people talking varies between cultures.

In different cultures, there are different views and conventions regarding: Intruding Noise Privacy Use of space Neighbour relationships Public places. Gaze: The degree to which people give eye contact or look at other people varies.

Gestures: While most human gestures are easily read across cultures, important variations include ways of pointing, beckoning, shaking hands, kissing or bowing. Descriptive, praising or insulting gestures such as those for complicated, good, expensive, crazy or stupid can vary widely. Touching: The degrees to which people touch each other in social interactions varies across cultures and levels of relationship. Objects can carry different meanings in different cultures.

For example, a sign of wealth in one culture can be interpreted as a sign of vulgarity in another. The look and feel of the social environment in different countries and cultures and within countries sends a wide range of non-verbal messages. For example, solid barriers of counters and windows between customers and staff in a government services office can be seen as appropriate demarcations or as signs of inaccessibility and bureaucratic intimidation.

Natural surrounds: topiary hedges, garden design, parks, tree and landscapes, feng shui Lighting: spotlights or candlelight, fluoro or natural light, direct or indirect Use of Space : Office or factory layout, open or closed office doors, privacy, seating arrangements Direction: Signage, positioning of walls and fences, design of public places, focus of attention.

We have different views of how to sound logical, whether to use direct or indirect language.Culture is a way of thinking and living whereby one picks up a set of attitudes, values, norms and beliefs that are taught and reinforced by other members in the group.

This set of basic assumptions and solutions to the problems of the world is a shared system that is passed on from generation to generation to ensure survival. A culture consists of unwritten and written principles and laws that guide how an individual interacts with the outside world. Members of a culture can be identified by the fact that they share some similarity. They may be united by religion, by geography, by race or ethnicity. Culture influences the words we speak and our behavior.

elements of cross cultural communication

Cross cultural communication thus refers to the communication between people who have differences in any one of the following: styles of working, age, nationality, ethnicity, race, gender, sexual orientation, etc. Cross cultural communication can also refer to the attempts that are made to exchange, negotiate and mediate cultural differences by means of language, gestures and body language.

It is how people belonging to different cultures communicate with each other. Each individual can practice culture at varying levels. There is the culture of the community he grows up in, there is work culture at his work place and other cultures to which one becomes an active participant or slowly withdraws from.

An individual is constantly confronted with the clash between his original culture and the majority culture that he is exposed to daily. Cultural clashes occur as a result of individuals believing their culture is better than others. Cross cultural communication has been influenced by a variety of academic disciplines.

Importance of Cross Cultural Communication in Business

It is necessary in order to avoid misunderstandings that can lead to conflicts between individuals or groups. Cross cultural communication creates a feeling of trust and enables cooperation. The focus is on providing the right response rather than providing the right message. When two people of different cultures encounter each other, they not only have different cultural backgrounds but their systems of turn — talking are also different.

Cross cultural communication will be more effective and easier if both the speakers have knowledge of the turn taking system being used in the conversation For example: One person should not monopolize the conversation or only one person should talk at a time.

When someone differs, we have a negative view of them. Talking the same language itself can sometimes lead to discrepancies as some words have different meanings in various contexts, countries or cultures. It may consist of a set of characteristics that we assume that all members of a group share. This may be true or may be false. But stereotypes may lead to wrongful expectations and notions.

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Cross-cultural communication has become strategically important to companies due to the growth of global business, technology, and the Internet. Understanding cross-cultural communication is important for any company that has a diverse workforce or plans on conducting global business. This type of communication involves an understanding of how people from different cultures speak, communicate, and perceive the world around them.

Cross-cultural communication in an organization deals with understanding different business customs, beliefs and communication strategies. Language differences, high-context vs.

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Let's take a look at how cross-cultural differences can cause potential issues within an organization. Jack is a manager at a New Mexico-based retail conglomerate. He has flown to Japan to discuss a potential partnership with a local Japanese company. His business contact, Yamato, is his counterpart within the Japanese company.

Jack has never been to Japan before, and he's not familiar with their cultural norms. Let's look at some of the ways that a lack of cultural understanding can create a barrier for business success by examining how Jack handles his meeting with Yamato.

The concept of high- and low-context culture relates to how an employee's thoughts, opinions, feelings, and upbringing affect how they act within a given culture. North America and Western Europe are generally considered to have low-context cultures. This means that businesses in these places have direct, individualistic employees who tend to base decisions on facts. This type of businessperson wants specifics noted in contracts and may have issues with trust.

High-context cultures are the opposite in that trust is the most important part of business dealings. There are areas in the Middle East, Asia and Africa that can be considered high context.

Organizations that have high-context cultures are collectivist and focus on interpersonal relationships.Your suppliers may be located halfway across the world, your partners may have just moved from another country and your customers may speak a different language than you. By implementing strategies to succeed in cross-cultural business endeavors while crossing hurdles, organizations can show their customers and stakeholders that they value their relationships.

Cross-cultural communication involves conversing, negotiating and exchanging information either verbally or nonverbally with people who are of different cultures. People from different backgrounds communicate in different ways and follow various societal norms that may be unfamiliar to someone who is not of that culture.

The importance of cross-cultural understanding is paramount in business. For example, in Asian cultures, silence within a conversation is a critical aspect that demonstrates good listening skills. Within a business setting, if you ask a question, you may not receive a response right away. The silence between the question and the answer is deemed acceptable and shows that the people involved are paying attention and considering what they say carefully.

On the other hand, people from the United States, Brazil or France view silence as an awkward part of the conversation and attempt to fill it up as quickly as possible. When dealing with business partners from Asian cultures, this may show them that you are not paying attention or not listening carefully enough.

The best way to communicate is to build trust with your business partners. You can do this by researching the cross-cultural communication differences and being aware of them prior to your meeting.

elements of cross cultural communication

This proactive approach shows your partners that you are invested in the success of your work together. Being well prepared will lead businesses to success during cross-cultural communication. For example, in French, German and Israeli cultures, disagreements are expressed directly and forcefully. However, in Brazil or Thailand, the way people disagree is more gentle and subtle. Understanding these nuances prior to the conversation can help the business succeed when dealing with other cultures.

Investing in the right tools and assistance can also go a long way. Some businesses work with foreign language consultants who help to bridge the divide between cross-cultural communications. Others hire people in the communications field, such as marketing copywriters, in the country they are doing business to ensure that their marketing message is communicated authentically the way a local would speak.Definition of Communication : the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc.

Communication is related to human activity: Communication exchanges are actually directly linked with every single ball of human being lifetime. It is necessary within primary some sort of substantial human being lifetime. Taking pleasure in restful lifetime, acquiring person-to-person interactions, creating a flourishing point out and so on. Arent probable without having communication exchanges.

Communication involves two or more parties: At least, two parties are involved in virtually any communication exchange process.

This party exactly who communicates information is known as sender and the party exactly who is provided with the info is known as a device. Even so in some instances some sort of sender could send out a message for you to many receivers. Communication could be one-way or maybe two-way process: Communication might take the design involving two-way or maybe one-way process.

With two-way communication, the receiver sends his feedback to the sender after receiving the message. One-way communication means you move involving information style sender to be able to receive only. In this particular means of communication receiver doesnt present his or her reaction to your sender. Success of communication depends on a proper understanding of the parties involved: Powerful communication comes about if your receiver feels your concept you might say your sender posts the idea.

If the receiver doesnt deliver his or her reaction to your sender, your sender is not going to fully grasp your receivers view. In this case, your communications are going to be inadequate.

elements of cross cultural communication

As a result, to make your communication prosperous the two senders and receiver got to know your side effects of different. Conversation in organization flows in a variety of styles: With organization, information flows in a variety of recommendations, for example way upward direction, down way, horizontal way and many others. Communication is media or channel based: Every single person communication comes about by means of suing a selected method.

This media could be composed, common and non-verbal or maybe a mixture of spoken and non-verbal media. Elements of Communication Sender: The person who intends to convey the message with the intention of passing information and ideas to others is known as sender or communicator.

Ideas: This is the subject matter of the communication. This may be an opinion, attitude, feelings, views, orders, or suggestions. Encoding: Since the subject matter of communication is theoretical and intangible, its further passing requires use of certain symbols such as words, actions or pictures etc.

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Conversion of subject matter into these symbols is the process of encoding. Communication Channel: The person who is interested in communicating has to choose the channel for sending the required information, ideas etc. This information is transmitted to the receiver through certain channels which may be either formal or informal.

Receiver: Receiver is the person who receives the message or for whom the message is meant for. It is the receiver who tries to understand the message in the best possible manner in achieving the desired objectives. Decoding: The person who receives the message or symbol from the communicator tries to convert the same in such a way so that he may extract its meaning to his complete understanding. Feedback: Feedback is the process of ensuring that the receiver has received the message and understood in the same sense as sender meant it.

Process of Communication The communication process is relatively simple and is divided into three basic components: a sender, a channel, and a receiver. The sender will initiate the communication process by developing an idea into a message. This is also known as encoding. The sender will then transmit the message through a channel, or a method of delivery; think of things like e-mail, phone conversations, instant messages, face-to-face discussion, or even a text message.

The message then moves through the channel to the receiver, who completes the communication process by interpreting and assigning meaning to the message, which is also known as decoding.

Now, since most communication exchanges involve a continued dialogue between senders and receivers, a feedback loop was added to the communication process. Although I know some of you wish your spouse would forget about this at times, the feedback loop is a critical component in the communication process because it ensures a message was properly received and interpreted by the other party.

In the workplace, feedback is especially significant so that a manager can be certain the messages that he or she sends are, in fact, received and interpreted correctly, eliciting the appropriate action from subordinates.